Shipping Policy

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Shipping Policy:

OrchidDesigners.com is based in Agoura Hills Ca. We hand deliver to all these areas:

Beverly Hills, West Hollywood, West Los Angeles, East Los Angeles, Santa Monica, Bel Air, Orange County, and Ventura County.

For all deliveries within the 20 mile radius, a flat fee of $19.99 will be charged. This fee covers the cost of transportation and ensures that your flowers arrive in perfect condition. 

We strive to deliver your orders as promptly as possible. Typically, deliveries will be made within 1-2 business days from the date of purchase. Orders placed after 3:00 PM and on Sundays may be processed the next day. However, please note that delivery times may vary depending on factors such as order volume and seasonal demand.

Once your order has been successfully delivered, we will send you a confirmation email or text message to let you know that your flowers have arrived. 

Please be aware that there may be certain circumstances where we are unable to deliver to specific locations within the 20 mile radius due to factors such as road closures, extreme weather conditions, or other unforeseen events. In such cases, we will contact you directly to discuss alternative arrangements or provide a refund if necessary.

If nobody is home to accept the delivery, it is our policy to return it to our location. We are able to leave the delivery at the door unattended, only if instructed to do so. If a second delivery is required, additional charges will apply.

Additional Delivery Options:

For rush delivery or if you require delivery that falls outside the 20 mile radius, please reach out to (818)518-8626 directly. We will do our best to accommodate your request and provide you with a customized delivery solution.